Business & Data Analyst

We are a medical insurance company in the healthcare sector, dedicated to delivering exceptional healthcare solutions, and we are seeking a highly analytical, detail-oriented, and forward-thinking Business and Data Analyst to join our team in Harare. Reporting directly to the Chief Operating Officer, this role will sit at the core of our decision-making engine, converting operational, financial, and healthcare data into actionable insights that optimize operations, prevent fraud, drive growth, and enhance the member experience across EMF and its subsidiaries.

Job Summary

• Employer: emf MEDICAL AID SOCIETY
• Job Type: Full-time
• Location: Harare, Zimbabwe
• Category: Data Analysis
• Closing Date: 2026-10-14

Key Responsibilities

• Data management: Collect, clean, validate, integrate and maintain claims, membership, contributions, provider and financial datasets.
• Claims & membership Analytics: Analyze claims frequency, severity, utilization, diagnoses, procedures, high-cost procedures, membership growth, churn, demographics, age profiles.
• Claims anomaly & fraud detection: Develop rules/models to identify unusual provider, member and claims patterns for investigation.
• AI & Automation: Identify opportunities to automate reporting, data analysis, anomaly detection and routine management information.
• Predictive Analytics: Develop models to predict claims costs, member churn and other material business outcomes.
• Business process analysis: Identify inefficiencies in claims, membership, authorizations, provider management and other processes and recommend improvements.
• Business intelligence: Convert raw data into actionable insights and recommendations for management.
• Regulatory/ Reporting support: Produce timely and accurate data for regulatory, actuarial, audit and management reporting.

Requirements

• Bachelor's degree in a relevant discipline such as Financial Engineering, Applied Mathematics and Statistics, Actuarial Science, Economics, or a similar qualification from a recognized institution.
• Risk Management-related professional certification is an added advantage.
• Minimum of 2-3 years' experience in business/data analysis, preferably in a medical aid/insurance.
• Proficiency in BI tools (Power BI, Tableau, or similar).
• Experience with statistical tools (R/Python, SPSS, predictive analytics, forecasting, AI/ML).
• Strong understanding of databases and data management, including Advanced Excel and SQL.

How to Apply

• Apply by email: hrvacancies@emfmedicalaid.com
• Phone: 08677004128, 242-781079/242-775144
• Address: 3rd Floor Engineering Building, 88 Rezende Street, Harare.