Chief Commercial Officer

NetOne Cellular (Private) Limited seeks to appoint an accomplished and commercially astute Chief Commercial Officer to lead the company's commercial growth and transformation. The successful candidate will be expected to strengthen NetOne's competitive position by growing its active customer base, increasing market share, improving customer value and converting the company's network and digital capabilities into sustainable revenue and profitability.

Job Summary

• Employer: NetOne Cellular (Private) Limited
• Job Type: Full-time
• Location: Harare, Zimbabwe
• Category: Management
• Closing Date: 2026-10-25

Key Responsibilities

• Developing and executing a commercial strategy aligned with NetOne's corporate strategy and financial objectives.
• Driving sustainable growth in active subscribers, revenue, market share, ARPU, profitability and cash generation.
• Developing effective customer acquisition, retention and win-back programmes to reduce churn and strengthen customer loyalty.
• Promoting value creation through the development of innovative and relevant products and services.
• Developing distribution strategies to ensure optimal availability and accessibility of products/ services to the market.
• Monitoring market trends, competitor activity and customer behaviour and developing appropriate responses.
• Optimizing pricing, product portfolio, commercialization, and customer segmentation strategies.
• Leveraging on emerging technologies to drive Business and Brand growth.
• Building and managing strategic partnerships and ecosystem opportunities.
• Directing commercial operations to achieve set targets as per stipulated budgets.
• Collaborating across technology, finance, operations and other business functions to translate network capability, customer insight and investment into commercially viable products and services.
• Managing commercial risks and implementing appropriate controls to safeguard business performance.
• Championing customer experience across all channels and customer touchpoints.
• Leading and developing a high-performance commercial team.

Requirements

• Must be a holder of a Business Studies/Marketing Degree or related field.
• A relevant master's degree, such as an MBA or MBL.
• Professional qualifications such as full CIM/ IMM or an equivalent qualification would be an added advantage.
• At least ten years' relevant commercial experience, including a minimum of six years in a senior executive or comparable leadership position.
• Proven track record of delivering significant business growth, market expansion, commercial transformation and improved profitability.

How to Apply

• Apply by email: emmanuel.jinda@proservehr.com , calistas.bumhira@proservehr.com
• Apply online: www.proservehr.com
• Phone: +263 712 605 025, +263 (4) 772 778/ 770 035
• Address: 7th Floor, Fidelity Life Tower, Raleigh Street, Harare