Web Coordinator

Armed Conflict Location & Event Data ( ACLED ) is seeking an experienced Web Coordinator to manage the day-to-day operations, technical maintenance and ongoing improvement of its main website and associated web properties.

Job Summary

• Employer: ACLED
• Job Type: Full-time
• Location: Harare, Zimbabwe
• Category: Web Development
• Salary: US$55,000-US$60,000 per year
• Closing Date: 2026-10-19

Key Responsibilities

• Manage the daily operation, performance and reliability of ACLED's Drupal-based website and associated web properties.
• Troubleshoot and resolve technical issues, coordinating with the development team where necessary.
• Handle bug fixes, plugin and module updates, security patches and CMS configuration.
• Perform minor frontend customizations and fixes within Drupal's theming and module layer.
• Monitor website performance, uptime and Core Web Vitals.
• Manage version control, staging environments and deployment processes in coordination with the development team.
• Ensure compliance with accessibility standards (WCAG), security protocols and frontend performance best practices.
• Develop and maintain ACLED's overall SEO strategy.
• Manage keyword strategy and site architecture for discoverability.
• Coordinate SEO activities with content and publications teams.
• Conduct site health audits and competitive analysis.
• Oversee and support the Digital Officer's ongoing SEO monitoring, technical SEO and keyword tracking.
• Produce regular web performance reports.
• Respond to ad hoc analytics requests from across the organization.
• Manage analytics platforms such as Google Analytics and Looker.
• Define meaningful metrics for site engagement, usability and content effectiveness.
• Serve as the primary point of contact for web-related requests from other departments.
• Triage and prioritize feature requests, improvement proposals and bug reports.
• Coordinate and contribute to web projects such as site redesigns, new tools and content restructuring.
• Collaborate with Data Science, Development, Analysis and External Affairs teams to translate organizational needs into web deliverables.
• Directly supervising the Digital Officer.
• Providing day-to-day guidance, feedback and professional development support.
• Contributing to recruitment and onboarding of web team members where required.
• Supporting colleagues in effectively using the CMS and other web tools.

Requirements

• A bachelor's degree in computer science, information systems, digital media, communications or another relevant field, or equivalent qualifications.
• At least 3 years of experience managing or coordinating a content-driven website, including hands-on technical work.
• Strong working experience with Drupal CMS , including site building, configuration, module management, theming and troubleshooting.
• Strong working experience with PHP .
• Solid knowledge of HTML, CSS and web standards.
• Experience with SEO strategy and tools such as Google Search Console, Semrush, Screaming Frog or similar.
• Experience with web analytics platforms such as Google Analytics, Looker or similar.
• Familiarity with web performance optimization, WCAG accessibility standards and security best practices.
• Experience with Git and deployment workflows.
• Strong organizational skills and the ability to manage competing priorities across multiple stakeholders.
• Experience supervising or mentoring at least one team member.

Salary

US$55,000-US$60,000 per year

How to Apply

To apply, please visit: acleddata.com